Do you have a project that needs documentation?  More than one?  Let me help!

I offer technical writing and consulting services, including analysis, design, and implementation. Click on an item in the panel to the left to see more details about an area of service, or to send me email.

We work together to develop the best solution for your needs.When the project is done, you receive the documentation and a clear explanation of how to revise and maintain it yourself.

Working together

A typical project goes through the following steps:

• Initial meeting
• Proposal phase
• Project phase
• Wrap up

Initial meeting

Your initial meeting with me is always free of service fees. I need to learn the needs of the project, and you need to learn whether my services fit those needs.

Proposal phase

In the proposal phase, I analyze what I've learned about the project and propose a solution based on that information. You receive a detailed proposal which includes a statement of scope, a proposed approach, estimated hours and fees, and supporting material.

Project phase

If you accept the proposal, we work out a contract and the work begins!  We form a team, using the proposal as a guideline for responsibilities, and work together to complete the project.

I keep a close watch throughout the project on both the original scope and the estimated hours and fees.  If there's ever an indication that the project is veering away from the proposal, we meet and work out the best way to handle the situation together.

Wrap up

Once we've met your goal, you receive the appropriate materials needed to archive the project, and to revise and maintain the documentation as necessary.

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